I have been a Web Project Manager for the past 5 years and over those 5 years I have developed a great thirst to do things properly and use common sense to help solve problems.
As part of my role, I work very closely with a team of extremely talented User Experience Designers who are passionate about ensuring that any work, system or website that they deliver is designed with the user’s needs at its core.
The more I work with them and the more I work with clients, the more I see how vital it is to talk to and understand the users, their environment, the real problems they face and their goals and needs in order to deliver a user experience that allows them to achieve their goals with ease.
Also, the more I work with them, the more I also see how difficult it still is to get clients to buy into a User Experience led project approach without the UX Design Team having to spend hours and hours justifying their jobs and roles on a project.
This has led me to my latest challenge - to become a UX Project Manager who will be able to actively support and promote a User Experience approach to all projects that will see our clients engage with their users at an early stage, understand the challenges they face and work closely with our UX Designers to drive and deliver an experience or product that truly has its users at its heart.
I will be using this blog as a journal and notebook to share my experiences and thoughts on how a Project Manager can help bring User Experience to the forefront of all web projects.
I am under no illusion that this is something that will happen overnight. This will be a constant and steep learning curve so please feel free to comment and share your own thoughts and experiences.